Upcoming Events
Join us for two meaningful and highly interactive days on May 16 - 17 for our Annual Workshop in Marietta, GA. Each day will focus on real-world application and techniques that you can immediately start applying to your role.
Register now for an early bird discount!
Session I: Organizational Evolution of Lean Six Sigma
Wednesday, May 16, 2018
10:15 AM - 12:15 PM
Lean and Lean Six Sigma have become buzz words in healthcare, but how do we move beyond "talk" and truly start to integrate healthy, sustainable behaviors into daily work? This session will showcase various organizations as they have progressed along their Lean Six Sigma journey. We are particularly excited about this session because it will demonstrate differing pathways organizations have taken, including speed (e.g., slow and methodical vs. fast and intentional), methodology (Lean vs. Lean Six Sigma), successes and barriers.
Mary Agostini
Partner, Playbook Coaching
SOAR Vision Group, LLC
Mary is a Lean Six Sigma Master Black Belt. Mary has worked across multiple industries specializing in the last ten years in healthcare helping hospitals transform their operations via strategy deployment education and guided strategy deployment engagements. Mary has successfully facilitated several organization-wide healthcare system strategy deployments.
Kathy Coooper
Director, Development & Quality Assurance
J. Osley & Company, Inc.
Kathy currently serves as Director of Development and Quality Assurance for J. Osley and Company. With over 30 years of experience in quality and leadership roles, Kathy as previously served in industries ranging from Government, Aerospace, Chemical, Manufacturing, and now Healthcare. She has held previous roles with NASA, Adonai Contracting, General Dynamics, and Rohm and Haas/Morton. While Kathy has extensive knowledge in quality, she specializes in root cause and corrective action. She is a certified Lean Six Sigma Green Belt and is currently finalizing her Black Belt project for certification.
Sandy McKenzie
Chief Operating Officer
Hamilton Medical Center
Sandy currently serves as Executive Vice President/Chief Operating Officer of Hamilton Health Care System, Dalton GA. She joined Hamilton in 2006 as Executive Director of Hamilton Regional Center Institute, was promoted to Vice President of Operations in 2007, and has served as EVP/COO since 2012. Sandy has been in healthcare leadership for over 25 years with 18 years at the senior leadership level. Sandy received her Bachelor of Science degree from Georgia State University and her Masters’ in Business Administration from Southern Adventist University. Sandy holds Green Belt Certification in Lean Six Sigma. Sandy is originally from Ringgold where she and her husband, Jimmy, currently reside.
Session II: Hot Topics in Healthcare Policy
Wednesday, May 16, 2018
1:15 PM - 2:15 PM
With healthcare on the top of everyone's political agenda, it has been hard to keep up with the constant policy proposals and updates. This session will review the recent and potential policies proposed for healthcare, as well as the implications of each.
Jennifer Strahan
President & CEO, J. Osley & Company, Inc.
President, Business Optimization Services, SOAR Vision Group, LLC
Jennifer has partnered with over one hundred health systems and businesses nationwide helping them achieve their strategic and operational goals through system-wide Lean Six Sigma deployments, knowledge expansion, and new leader development. Prior to her current roles, Jennifer served as the System Executive Director of Lean Six Sigma / Performance Improvement for WellStar Health System, Director of Lean Six Sigma Consulting Services for VHA Georgia (now Vizient MidSouth), and a consultant with The Advisory Board in Washington, D.C. Jennifer received her master's degree from Dartmouth College and is currently pursuing her doctorate degree with the University of Alabama at Birmingham. She is a certified Lean Six Sigma Master Black Belt.
Session III: SOARing beyond the Competition (Executive Panel)
Wednesday, May 16, 2018
2:30 PM - 4:00 PM
Join C-suite leaders, Dr. Judy Paull and Ben Sawyer, as they share how organizations can take their improvement journeys to a new dimension, both internally with team members and operations, as well as externally in the marketplace. The dynamic duo will share real-life experiences of organizational transformations using a Strategy Execution System and how this can catapult your organization along a Malcolm Baldrige Quality Award journey.
Judy Paull
Partner, SOAR Vision Group, LLC
Chief Nursing Officer (Interim)
Judy is a doctorally prepared, seasoned healthcare executive with over 40 years of nursing experience throughout the United States in very large academic settings to smaller community based systems, both not-for-profit and investor owned environments. Judy is competent with acute care delivery as well as clinic based operations and direct care venues. Judy spearheaded a guided strategy deployment in collaboration with Ben at a 700+ bed hospital where she served as the CNE, and experienced firsthand the benefits of the strategy deployment approach. She is also an experienced educator and public speaker with expertise with regulatory readiness and care compliance. A published author, Judy is a licensed and Board Certified Nurse Practitioner.
Ben Sawyer
CEO, SOAR Vision Group, LLC
Ben has 30+ years of executive leadership experience with a strong record of accomplishment. A Lean black belt, Ben has significant guided Strategy Execution experience, having worked with many clients to achieve dramatic, sustainable operational performance improvement outcomes. His organizational leadership has consistently resulted in dramatic performance and financial improvements. Ben is also a Physical Therapist.
Session I-II: The Facilitation Tightrope
Thursday, May 17, 2018
8:30 AM - 10:30 AM Leading Groups
10:45 AM - 12:15 PM Planning & Leading Kaizen Events
The morning of the 17th will be brokend own into two sessions:
I: Leading Groups
Knowledge of tools alone are not enough to engage improvement team members. Join Jennifer, an experienced Lean Six Sigma Master Black Belt, through an interactive session teaching attendees to engage and captivate your audience.
II: Planning & Leading Kaizen Events
Credibility is hard to earn and easy to lose. Set yourself up for success by successfully planning, facilitating, and managing kaizen events or rapid cycle improvement events. This workshop will guide participants step-by-step to effectively lead these events, ensuring optimum success, engaged participants, and timely follow-up.
Jennifer Strahan
President & CEO, J. Osley & Company, Inc.
President, Business Optimization Services, SOAR Vision Group, LLC
Jennifer has partnered with over one hundred health systems and businesses nationwide helping them achieve their strategic and operational goals through system-wide Lean Six Sigma deployments, knowledge expansion, and new leader development. Prior to her current roles, Jennifer served as the System Executive Director of Lean Six Sigma / Performance Improvement for WellStar Health System, Director of Lean Six Sigma Consulting Services for VHA Georgia (now Vizient MidSouth), and a consultant with The Advisory Board in Washington, D.C. Jennifer received her master's degree from Dartmouth College and is currently pursuing her doctorate degree with the University of Alabama at Birmingham. She is a certified Lean Six Sigma Master Black Belt.
Session III: Engaging Physicians in Improvement Work
Thursday, May 17, 2018
1:15 PM - 2:15 PM
Hospital operations often revolve around busy, clinical staff. How do you encourage them to participate, or even volunteer? Join Atlanta's own Dr. Nesbitt as he shares tips, techniques, and essential aavoidances to capture and keep the engagement of physicians and clinical staff.
Reginald Nesbitt
Emergency Medicine Physician
Schumacher Group
Dr. Nesbitt is an Emergency Medicine physician by training, and he has held numerous leadership positions for successful organizations. Currently Dr. Nesbitt serves as an attending Emergency physician with the Schumacher Group. Prior to this time, Dr. Nesbitt served as a founding member of Alii Healthcare as the Chief Strategic Officer and Medical Director, and as Managing Partner and Chief Integration Officer with ApolloMD. Additionally, Dr. Nesbitt has served as Medical Director for University Hospital in Augusta, Georgia, Chief of Corporate Strategy and Business Development with NiMed America, and an attending physician. Dr. Nesbitt completed his Doctor of Medicine at the University of Texas Medical Branch at Galveston, Master of Business Administration from The University of Chicago Graduate School of Business, and bachelor of science in Biology from Southwest Texas State University.
Session IV: Project Panel, Sharing Successes
Thursday, May 17, 2018
2:30 PM - 4:15 PM
Closing out the workshop on a high note, join real-world professionals who have realized successes using creative leadership and facilitation tactics. Learn from their wins, mistakes, and experiences to achieve results in your own world. Project topics will include the following:
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Reducing Length of Stay by ~1 day on an Inpatient Congestive Heart Failure Unit
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Decreasing Physician Practice No-Show Rates
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Enhancing Team-Based Care with an Interdisciplinary Unit Leadership "Triad"
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Improving Pharmacy Operations and Patient Safety
Carrie Cape
Lean Six Sigma Coordinator
WellStar Health System
Project: Reducing Length of Stay by ~1 day on an Inpatient Congestive Heart Failure Unit
Carrie is a passionate and driven Lean Six Sigma-certified Green Belt and Lean Six Sigma Black Belt candidate. She has worked across multiple industries in project management and direct executive support roles for over 20 years, specializing in peformance improvement in the healthcare industry for the past five years. Her expertise and dedication have provided her with a strong record of accomplishment. Carrie's passion is directly supporting patients, nursng team members, and physicians in the work she does.
Vanessa Stacks
AVP, Hospital Operations & Care Transitions
Rush Unversity Medical Center
Project: Enhancing Team-Based Care with an Interdisciplinary Unit Leadership "Triad"
Vanessa Roshell-Stacks is the Associate VP of Hospital Operations and Care Transitions at Rush University Medical Center in Chicago, Illinois. Vanessa has over 20 years of healthcare experience in areas that include finance, revenue cycle, patient flow, and operations. She is a proven leader with a focus on process improvement that optimizes performance and outcomes. Under her current leadership, Ms. Stacks has worked to transform the Rush Medical Center care management delivery model and patient flow performance through the establishment of R-Path (Rush Path). An innovative approach to patient flow that addresses care management redesign, bed aggregation, multi-disciplinary communication and enhanced analytics. Ms. Stacks has a master’s degree in Health Administration from the University Of South Carolina School Of Public Health and is Lean Six-Sigma Green Belt Certified.
Nathan Wooten
Assistant Director, Pharmacy
Hamilton Medical Center
Project: Improving Pharmacy Operations and Patient Safety
Nathan is a husband, father, pharmacist, and manager. With experience in retail pharmacy and hospital inpatient pharmacy, he currently serves as the Assistant Director of Pharmacy for Hamilton Medical Center in Dalton, GA. At Hamilton, Nathan manages operations for the inpatient hospital pharmacy and the associate/outpatient retail pharmacy. Nathan prides himself on being a creative and innovative problem-solver, an insightful strategist, and having an unquenchable curiosity. While working for Hamilton Medical Center, Nathan has used his education, training, and skillset to save the organization millions of dollars and improve the safety and care of patients.
Nathan received his Doctor of Pharmacy degree from the University of Georgia in 2007. He received his Lean Six Sigma Greenbelt from J. Osley & Co., Inc. in September of 2016 and is currently finishing his Black Belt certification from J. Osley & Co. In his spare time, he enjoys spending time with his family, motorcycles, learning new things, GA Bulldog Football, motorcycles, grilling/cooking, and motorcycles.
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