What We Do

J. Osley & Co. supports healthcare systems through organizational transformation using Lean Six Sigma concepts, tools, and techniques. Critical components of a Lean Six Sigma transformation are reinforced through strategic planning, knowledge expansion, operational improvements, and coaching / mentoring of team members.

Why We Do It


Concepts of Lean and Six Sigma have been around for over a century, but adoption of the methodologies is relatively new to the healthcare industry. Implementing Lean Six Sigma is about more than learning the tools and fancy lingo, it’s about changing the way people think. Incredible movements and innovations are developed when people embody a new way of thinking – just consider the civil rights and women’s rights movements, the discovery of electricity, flight, and the Internet. These every-day facets of today’s life started as implausible dreams.


Now imagine the potential of your organization if your team members embodied a new way of thinking about every-day processes – no wait times, no hospital-acquired infections, no falls. Obviously Lean Six Sigma is not a silver bullet, but it can help you develop and attain goals that were once seen as impossible.


Achieving the impossible starts with changing the way people think. If you change minds, you can change the world. This is the premise on which services were built at J. Osley & Co. 

Lean Six Sigma Knowledge Expansion

“Education is not the learning of facts but the training of the mind to think.” – Albert Einstein


J. Osley & Co. offers various levels of knowledge expansion sessions ranging from introductory concepts to formal certifications to executive training sessions. We can offer a specific session or develop a custom plan for your organization.


Lean Six Sigma Knowledge Expansion Offerings:

  • Introduction to Lean Six Sigma

  • Lean Six Sigma for Leaders

  • Lean Six Sigma Executive Champion Training

  • Specific Content Classes (e.g., Root Cause Analysis, Conducting A-3s, FMEA, etc.)

  • Lean Six Sigma for Physicians

  • Lean Six Sigma Yellow Belt Certification

  • Lean Six Sigma Green Belt Certification

  • Lean Six Sigma Black Belt Certification

All certifications by J. Osley & Co. require a departmental or organizational project by candidates to operationalize concepts learned and to ensure organizational return-on-investment.

Operational Improvement & Organizational Strategy

Team members at J. Osley & Co. have supported numerous hospital improvement strategies ranging from reducing E.D. length of stay, enhancing organizational revenues and revenue cycle processes, reducing time to hire, and many more. J. Osley & Co. will support your team through direct facilitation, project support, strategic planning, and coaching / mentoring team members.

Specialty Areas
  • Lean Six Sigma Deployment

  • Emergency Department

  • Patient Access

  • Revenue Cycle Operations

  • Human Resource Operations

  • Change Management 

  • Lean Six Sigma Education

  • Lean Six Sigma Mentoring

  • Exeuctive / Leader Education


© 2021 by J. Osley & Co.

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