Did you know organizations that pursue an excellence journey (such as Baldrige) achieve statistically better operational and financial results* (such as length of stay, patient satisfaction, and expenses), without sacrificing clinical outcomes? ​ Excellence isn't achieved by happenstance. It is the result of continual and intentional improvements across the five key input domains: Leadership, Strategy, Operations, Structure, and Metrics / Accountability. ​ Whether you are tar

While 2021 may be off to a questionable start for many, it marks a major milestone for us - our 5 year anniversary!