Did you know that workplace STRESS was responsible for up to 120K deaths a year and 8% of healthcare spending -- BEFORE COVID? Research from February 2021 showed that approximately 9 of 10 employees reported that their workplace wellbeing has declined since COVID. How much do you think exhaustion, stress, and burnout have impacted medical deaths and spending now? Obviously, we've seen unprecedented numbers with burnout in the past year. One simple-to-say but difficult-to-do m

Last night I read the fable of the tortoise and the hare to my son for the first time. As a child, I recall the learning point of "slow and steady wins the race." As an adult, I'm impressed with the bold, strategic thinking of the tortoise. As a child, I empathized with the tortoise thinking he was being bullied. As an adult, I realize the tortoise initiated the entire race. As a child, I just thought the hare was cocky and lazy. As an adult, I see the confidence and cleverne

Did you know Lean Six Sigma is still relevant? In fact, it's more important than ever given health systems, businesses, and community organizations have to be more agile to respond to the changing environment? Policies have forced process changes and strained finances. One of the best investments you can make is in your people! It also helps that our average Green Belt cohort brings in $250K in ROI, which is the gift that keeps on giving as your team continues to apply its kn

Did you know organizations that pursue an excellence journey (such as Baldrige) achieve statistically better operational and financial results* (such as length of stay, patient satisfaction, and expenses), without sacrificing clinical outcomes? ​ Excellence isn't achieved by happenstance. It is the result of continual and intentional improvements across the five key input domains: Leadership, Strategy, Operations, Structure, and Metrics / Accountability. ​ Whether you are tar

While 2021 may be off to a questionable start for many, it marks a major milestone for us - our 5 year anniversary!

Certifications are an investment in your future. As with any investment, it is important to consider both the costs and benefits.