Change Minds. Change the World.

J. Osley & Co. specializes in cultural and system transformations through knowledge expansion, strategy development, organizational implementation, and operational improvement using Lean Six Sigma and continuous improvement techniques. Unlike traditional consulting firms, J. Osley & Co. engages your own team through every step of the process to thoroughly understand the concepts and tools utilized (e.g., Lean Six Sigma or Performance Improvement tools) to implement creative, functional, and sustainable solutions.  

Jennifer O. Strahan

President & CEO

Jennifer is a transformational leader and Chief Operating Officer with proven results driving improvements across businesses and hospital systems including length of stay and excess day reductions, dramatic revenue cycle improvements, operational efficiencies, physician engagement, and patient experience increases. She is respected for her unique skillset operationalizing strategic direction to meaningful actions and results by applying

Lean Six Sigma Master Black Belt skills and the Baldrige Excellence Framework.

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As an insightful industry thought leader who has partnered with over 120 hospitals nationwide, Jennifer has an intimate knowledge of comprehensive health system operations including inpatient, ancillary, ambulatory, revenue cycle, post-acute, corporate, and support services. She is an avid educator with a passion for both learning and sharing knowledge.

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Kathy Cooper

Director, Development & Quality Assurance

Kathy has over 30 years of experience in quality and leadership roles. Kathy has previously served in industries ranging from Government, Aerospace, Chemical, Manufacturing, and now Healthcare. Kathy serves as Director of Development and Quality Assurance for J. Osley and Company. She has held previous roles with NASA, Adonai Contracting, General Dynamics, and Rohm and Haas/Morton. While Kathy has extensive knowledge in quality, she specializes in root cause and corrective action. She is a certified Lean Six Sigma Green Belt and is currently finalizing her Black Belt.